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Poster: GianniMusso Date: Dec 4, 2012 8:58am
Forum: etree Subject: Audio Player Problem

Hi, i've got some problem to view your audio player. It has happened suddenly a few days ago and I could not understand why. Can someone help me? In place of your audio player appears the following phrases:
"You are using our new video/audio player!
I prefer flash (when possible)
Give us feedback!
While I still can, switch me back to the old player"
Thank you very much and go on.

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Poster: Wichita Clem Date: Dec 11, 2012 1:53pm
Forum: etree Subject: Re: Audio Player Problem

Probably no help here, but I just noticed in Internet Explorer (9) if I hit the compatability view button by the address bar, the audio player goes away and the phrases mentioned above appear. An error also appears:
"play.js requires #jw6 element on page--not found"

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Poster: Administrator, Curator, or Staffgreenone Date: Dec 4, 2012 10:10am
Forum: etree Subject: Re: Audio Player Problem

Sounds like your Flash plugin either crashed or is out of date. Try restarting your browser/computer, or downloading the newest version from http://get.adobe.com/flashplayer/

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Poster: GianniMusso Date: Dec 4, 2012 10:52am
Forum: etree Subject: Re: Audio Player Problem

I've already updated the Flash plugin in recent days, but the problem is not solved.

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Poster: Administrator, Curator, or Staffgreenone Date: Dec 4, 2012 12:19pm
Forum: etree Subject: Re: Audio Player Problem

Have you tried a different browser or a different computer? Is it one show or all shows?

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Poster: GianniMusso Date: Dec 5, 2012 7:40am
Forum: etree Subject: Re: Audio Player Problem

I use (and i prefer) Firefox but yesterday i tried IE and it was ok on all of the shows on LMA. I think it's a setting problem but i don't know what...